Serproz
Contact Us

Get in touch.
We're here to help.

Have a question? Reach out and we'll respond as soon as we can.

Email Us

Get a response within 24 hours

support@serproz.com

Call Us

Mon-Fri, 9am-5pm NZST

0800 SERPROZ

Location

Auckland, New Zealand

NZ-based support team

Business Hours

When we are available

Mon-Fri: 9am-5pm
Send Us a Message
Quick Help

For Customers

  • • How to post a job
  • • Leaving reviews
  • • Dispute resolution

For Professionals

  • • Setting up your profile
  • • Quoting best practices
  • • Subscription plans
  • • Getting verified
Common Questions

How long for a response?

We typically respond within 24 hours on business days.

Urgent payment issues?

Select "Billing & Payments" for priority handling.

Active dispute?

Use the dispute center in your dashboard for fastest resolution.